Shipping policy
Shipping & Delivery
At FurahaNuru, we are committed to getting your stylish shorts, skirts, and tops to you as efficiently as possible. This policy outlines our standard shipping procedures to ensure a smooth delivery experience.
Shipping Method & Processing
We currently offer one reliable shipping option: Standard Shipping. All orders are processed within 1-3 business days after payment confirmation, excluding weekends and public holidays. You will receive a shipping confirmation email with tracking information once your order has been dispatched from our warehouse.
Shipping Destinations & Timelines
We ship internationally to most countries. Please note that shipping times are estimates and begin from the date of dispatch, not the date of order placement.
- Domestic (Within the United States): 5-10 business days.
- International: 10-25 business days, depending on the destination country and customs processing.
Delays may occasionally occur due to factors beyond our control, such as customs inspections, weather, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and the total weight of your items. We do not offer free shipping at this time. The exact shipping fee will be displayed before you complete your purchase.
Order Tracking
You can track your order using the tracking number provided in your shipping confirmation email. Click the link in the email or enter the number on the carrier's website for real-time updates.
Delivery & Customs
Please ensure your shipping address is complete and accurate. We are not responsible for packages lost due to incorrect addresses provided by the customer.
For international orders, please be aware that customs duties, taxes, or import fees are the responsibility of the recipient. These charges are not included in the item price or shipping cost and are determined by your local customs authority. FurahaNuru has no control over these charges and cannot predict what they may be.
Undeliverable Packages
If a package is returned to us as undeliverable (due to an incorrect address, failure to pay customs, or unclaimed at the local post office), we will contact you via email. A refund for the merchandise will be issued, minus the original shipping costs and any return fees we incur.
Contact Us
If you have any questions about our shipping policy or your order's status, please do not hesitate to contact our customer support team at [email protected]. We are here to help!